---
title: 24/7 Clinical Support | Vivup Wellbeing
description: Employees can get support from Vivup at any time. Expert support and clinicians are available 24/7.
---

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# 24/7 Clinical Support 

With a telephone helpline available 24/7, 365 days a year, your people can access the right support at the right time to help them tackle personal problems and find the best way forward. This enables your staff to build better personal resilience and develop effective coping strategies - in turn reducing absence costs and employee turnover

![Woman on phone call](https://wellbeing.vivupbenefits.co.uk/hubfs/Stock%20Photos%20Compressed/Compressed%20New%20images/Woman%20on%20phone%20call.jpg)

## 24/7 In the Moment Support  

With no limit on the amount of calls your people can make, this support is vital to stamping out the stigma that surrounds mental health while helping your people stay firmly on their feet

![Strengthen Recruitment](https://wellbeing.vivupbenefits.co.uk/hubfs/Iconography/Wellbeing%20Icons/Strengthen%20Recruitment.png)

**1 in 6.8**

people experience mental health problems in the workplace1

![Follow up Services](https://wellbeing.vivupbenefits.co.uk/hubfs/Iconography/Wellbeing%20Icons/Follow%20up%20Services.png)

**79%**

of employees have taken a stress-related absence in 20212

![On Scene Support](https://wellbeing.vivupbenefits.co.uk/hubfs/Iconography/Wellbeing%20Icons/On%20Scene%20Support.png)

**12.7%**

of sickness absence days in the UK can be attributed to a mental health condition1

## Support for Everyone

Our Employee Assistance Programme is led by clinicians with over 45 years of combined experience, so you can be sure that your people’s wellbeing is in safe hands. With round the clock access to confidential help and support, your employees can speak with clinically qualified counsellors at a time that suits them best

- Employees are supported year-round
- Reduce employee absences
- Access to direct support
- The cornerstone of your wellbeing offering

![Happy group](https://wellbeing.vivupbenefits.co.uk/hubfs/Stock%20Photos%20Compressed/Compressed%20New%20images/Happy%20group.jpg)

![Serious Man Phone Call](https://wellbeing.vivupbenefits.co.uk/hubfs/Stock%20Photos%20Compressed/Compressed%20New%20images/Serious%20Man%20Phone%20Call.jpg)

## All They've Got to Do is Call

Support is available all year round, whenever your employees need it. We encourage usage of our phone line and signpost employees to additional support, where appropriate. No issue is too small for our counsellors: your employees will feel heard and supported, every step of the way  

- Low wait times
- Easy year round access
- Preventative care
- No call limits

1. [https://www.mentalhealth.org.uk/explore-mental-health/statistics/mental-health-work-statistics](https://www.mentalhealth.org.uk/explore-mental-health/statistics/mental-health-work-statistics)

2. CIPD 2021