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Critical Incident Support 

Enhance team-wide resilience and provide much-needed employee support with debriefing procedures designed to help your people cope with the psychological, physiological, and emotional impact of critical incidents 

Business Process

Process-Based Support for Incidents Big and Small  

Critical Incident Support enables you to build and activate debriefing procedures to help employees cope with the often-overwhelming impact of minor, moderate, and severe incidents, including:

  • Serious injuries
  • Traffic accidents
  • Suicide
  • Burglary
  • Assaults
  • Fire
  • Terrorism

Pre-Incident Support

Proactively develop your critical incident policy and procedures


On-Scene Support

Secure on-location specialists within 48 hours of an incident


Individual/Group Debriefing

Access info-only debriefing or active defusing within 24 hours of an incident


Follow-up Services

Provide ongoing support with trauma counselling and complex case management

Protection for Your Business 

Proactively preparing for a critical incident protects your employees and your business against the fallout of unanticipated events. With Vivup’s Critical Incident Support, you can:

  • Develop policies and procedures to meet critical incidents
  • Identify real risks and tailor systems to meet the needs of your organisation
  • Provide support packages for victims of a critical incident
  • Enhance staff retention and motivation
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Protection for Your People 

Critical incidents can lead to high employee stress, negatively impacting both mental health and job performance. With Critical Incident Support in place, your people can benefit from speedy, effective assistance centred around their mental and physical safety

  • Enhance employees’ natural resilience and promote recovery
  • Ensure employees psychological, physiological, and emotional needs are met
  • Support employees in high-risk roles with an extra layer of security
  • Establish yourself as an employer who prioritises employee health

Take the next step to boost employee wellbeing

Find out more about how Vivup can help your employees be happier and healthier by requesting a demo

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